Every family is different, but important documents often include wills, powers of attorney, advance care directives, insurance policies, financial information, identification documents and key account details. Having these organised in one place can save significant stress during emergencies or major life events.

Earlier than feels necessary. Planning is easiest when everyone is well, decisions aren't urgent and there's time to have the conversation properly. Starting early means starting on your own terms.

Start practical, not dramatic. Ask about documents, preferences, key contacts. Frame it as getting organised rather than planning for the worst. Most parents are more willing to talk about it than their kids expect.

Families are often surprised by how much information they need during a health crisis or unexpected event. This can include medical details, medication lists, legal documents, financial information, key contacts, insurance policies and personal wishes. Having this information documented in advance can save valuable time and reduce uncertainty.

No. Many people choose to document their wishes long before they expect them to be needed. Funeral planning is simply one part of being organised and helping loved ones understand your preferences. It can reduce guesswork and make future decisions easier for family members.

The best way to reduce uncertainty is to document important information and have conversations before decisions need to be made. When wishes, preferences and practical details are clearly recorded, families are better prepared to make informed decisions with confidence.